About us

+ 10 years of Experience

+ 500 local and international


The company

Mercedes Sanchez founded one of the first Usability and User Experience consultancies in Brazil. Since 2003 a team of researchers have been helping global companies to improve their products in order to get more revenue and to engage local customers.

We are based in Sao Paulo, the biggest city of South America, and we provide services in the main cities of Brazil and Latin America. We count on reliable partners for recruitment, facilities and translation.

Quem somos

Global studies

Mercedes Sanchez UX Research is the first and only Brazilian company to be associated to UXA – User Experience Alliance – since 2007.

The UXalliance is a network of 25 leading independent User Experience (UX) companies that helps global organizations create better international products & services.

Our goal is to help clients carry out user experience research and usability testing in order to create and adapt their products to Latin American market and culture.



José Gil and Mercedes Sanchez, founders of the company, lead a team of professionals with different backgrounds and expertise on design, communication, marketing, engineering, computer science and psychology.

You will be able to have profitable discussion with our consultants. They speak good English and they will be able to give you valuable inputs considering local habits and behaviors.

Mercedes e o Jose